Real Customer Testimonials“You guys are great!” “Excellent & fast service- Excellent plumber!” “Joe was very knowledgeable, efficient & helpful with explanation of work.” “I couldn’t have asked for a better person, answered all my questions!” “Thank you- excellent service! Jamey was fabulously helpful!” “Very customer orientated.” “Tech was very good!” “Thank you for your honestly, advice & service. You have a new customer!” “Tech was friendly & polite, and hard working!” “Very easy to work with- workmanship was excellent!” “Very satisfied. Well done!” “Ed did a terrific job fixing out outside faucet in the pouring rain!!!” “Nathan was great!” “Andrew was very knowledgeable about our plumbing problem and how to correct it” “Really went the extra mile.” “Thanks to Tim’s ‘sales’ skills we got out furnace/AC service taken care of early. Went the extra effort to resolve a rodent nesting problem!” “Your employee worked with such great knowledge and capability! Answered questions & gave advice!” “Time is the best plumber we have ever used- careful, diligent, at the top of his trade.” “Good service & good marketing for your company.” “Friendly & efficient.” “Very nice, well done J” “I wanted to let the management know what a great job Tim did on my job. I still don’t know how he was able to get at that pipe and fix it so well. Outstanding. Thanks again” “Very courteous & professional service.” “Very, very friendly & helpful information.” “Very professional, helpful & efficient. Knowledgeable.” “I especially appreciated that the tech pointed out potential future issues to watch & prepare for.” “Excellent service- very helpful & informative.” “Good customer service skills, the dogs loved them & appreciated the nice cool air.” “Good job.” “Andrew is very nice & very helpful.” “Tim is excellent. Already have referred him to others.” “Wonderful- Thank you so much.” “Tim is a good-will ambassador for Ben Franklin.” “Great job!” “Tech was great, offered additional services & finished the juob quicklu.” “Very professional, thanks!” “Sergio was a professional young man.” “Very nice & talkative, explained everything.” “Rick was very knowledgeable & explained everything. I will ask for him again.” “Nathan was a very pleasant person, listened to customer concerns.” “Tim was very courteous & helpful. He went ‘above and beyond’ in his service to us.” “”We were very pleased that we were able to take advantage of your ‘free offer’. Several things needed to be done that we were unaware of. We feel confident the job was done correctly. Rick is very kind, knowledgeable and thorough. “Tim is a great representative for your company.” “THANK YOU.” “Fabulous service!” “Tim, just want to thank you for doing such professional work on my plumbing- no leaks. I will keep you in mind if anybody wants an expert plumber.” “Mike is a pro.” “On June 25th, we had work done my Mr. Oen. Your Master Plumber did a great job- he did everything in a very professional manner and was very helpful with some plumbing advice we were looking for. If needed, we will certainly call on your company again.” “Mike Oen, a very good man.” “Awesome.” “Postcard with savings was a great idea! Tony was cheerful & helpful, answering questions.” “BEST PLUMBER EVER! They were extremely professional and courteous!” “Very good service.” “Thank you!” “Joe was great, Id have him again in a heartbeat.” “We appreciate the quick service.” “Very helpful.” “Tim was wonderful.” “Prompt, efficient, clean, well done.” “Phone rep & plumber were fantastic- thank you for great service.” “Andrew was fast, efficient & friendly.” “Use Tim again, & refer him to a friend.” “Plumbing is very expensive, so I appreciated the discount.” “Very efficient & knowledgeable.” “Thank you!” “Tim was great & we love having a tub that doesn’t leak & hot water. Thank you!” “Showed me where water & gas shut off valves were!” Great work- Thank you! Exceptional!” “Very knowledgeable regarding the product & application of new product.” “Keep Nathan!! Great rep/plumber for your company.” “Pleased with his work- cleaned up, excellent, nice honest guy!” “Nathan was a very pleasant person, listened to customer concerns.” “Tim was very courteous & helpful. He went ‘above and beyond’ in his service to us.” “”We were very pleased that we were able to take advantage of your ‘free offer’. Several things needed to be done that we were unaware of. We feel confident the job was done correctly. Rick is very kind, knowledgeable and thorough.” “Tim is a great representative for your company.” “THANK YOU.” “Fabulous service!” “Tim, just want to thank you for doing such professional work on my plumbing- no leaks. I will keep you in mind if anybody wants an expert plumber.” “Mike is a pro.” “On June 25th, we had work done my Mr. Oen. Your Master Plumber did a great job- he did everything in a very professional manner and was very helpful with some plumbing advice we were looking for. If needed, we will certainly call on your company again.” “Mike Oen, is a very good man.” “Awesome.” “Postcard with savings was a great idea! Tony was cheerful & helpful, answering questions.” “BEST PLUMBER EVER! They were extremely professional and courteous!” “Very good service.” “Thank you!” “Joe was great, Id have him again in a heartbeat.” “We appreciate the quick service.” “Very helpful.” “Good.” “Joe is such a nice gentleman & very good at plumbing. He has done excellent work. Those white shirts say a lot for your company & also to me. It says you care & how careful you do your work.” “Joe & Yuriy were terrific!!” “Mark is an outstanding plumber. Not only did he do a great job, but he also has a positive attitude & explained everything. He is a credit to your company. I will definitely recommend Ben Franklin Plumbing to my neighbors & friends.” “Polite, informative, professional, & neat appearance.” “Jamey was very polite & thorough. He was knowledgeable, prompt & I was pleased with his service.” “Very good work.” “Sergio did a nice job. He was very pleasant.” “Professional service.” “Very friendly & accommodating.” “Very pleasant to work with.” “Alan is great! Friendly, helpful, & fun. Phone representative was very personable.” “Drew was very thorough & walked is through the issue.” “Impressed with white shirt appearance. Willing to do dirty work even after 4PM- He finished at 6:30!” “It was a pleasure to watch how efficiently Mike did his work.” “Very efficient & very nice.” “Excellent Service. Very helpful, knowledgeable, & professional!” “Very nice & clean work!” “Im a long time customer.” “Great!” “Tech was very nice & the information was very understood. I will definitely refer your company, especially Nathan!” “Very fast. Explained everything he did.” “Alan has been to my home a few times for repair work, & is trustworthy.” “Plumber was great, thorough, polite & quality work. “ “Very pleased with prompt service, as well as Tim’s knowledge & nice personality.” “Received good information on maintenance & cost of future projects.” “Plumbers appeared knowledgeable of the work performed.” “Michael went above & beyond.” “Joe is extraordinary & efficient. Very knowledgeable. Ben Franklin Plumbing is very fortunate to have such a professional & caring employee.” “He did a great job.” “Very pleased.” “Rick was very helpful, & explained everything to us.” “Tech was very helpful & explained things well.” “Tim was friendly, courteous, energetic, & competent.” “He corrected a potential CO problem! Thanks.” “Did an excellent job.” “I offered $20 cash for extra attention to questions, he respectfully declined offer due to company policies. I respect his honesty.” “Ed was very helpful, friendly, & informative. I would call him again!” “Ed was very helpful. He took the time to teach us how to take care of out boiler.” “Mr. McGuire, Thank you to you and your company for the courtesies extended to us regarding an estimate on sewer & water for a reverse mortgage. We greatly appreciate your service & quick response & follow through. Thank you so much.” “Dieter came out promptly @ 9 PM on one of the coldest nights of the year- & the follow up the next day was even colder. We appreciated the prompt & helpful service.” “Tony was very polite & cleaned up the work area. I decided to have work done by you guys because you were highly recommended.” “Mike was so good, he checked upstairs & down to make sure there were no leaks. It was a difficult job & we are so happy with the results. Most courteous technician of any kind.” “Dave was great to work with. I would ask for him again.” “Dave was very courteous & knowledgeable.” “Easy, fast, & very good!” “Your phone service was great!” “Nathan was very professional & did quality work!” “Tech made a good attempt at finding the part for the tub faucet, a new one was ordered.” “The money was well spent.” “We like Nathan, Nice plumber.” “Wow- great service. Knowledgeable, cleaned up. Thanks, I will call again.” “Ben Franklin came when I was most in need. Nathan kept me informed of all he was doing & he did a top rate job!” “Was there to help when we were in need. A good company for help. Thank you.” “Todd was knowledgeable about plumbing & a master in his trade as far as we are concerned.” “Very good sales & explanation.” “Tim is wonderful, knowledgeable, & efficient. Thanks.” “I was very impressed with the prompt, same day service!” “Time was very kind & extremely respectful given a terrible situation.” “Very good job!” “Time did a good job- he has a very good attitude to both your company & customer service. We will use again.” “Serviceman was great.” “Mike was very helpful. He not only performed required maintenance, but taught us about our boiler & things we can do.” “Very friendly & helpful. Did an outstanding job!” “I used Ben Franklin for over 5 years & am completely satisfied. Great technicians.” “Ed is great! Very professional & knowledgeable.” “Excellent service. Walked me through all repairs. I recommend highly!” “Such friendly, knowledgeable service tech! Very happy with service & advice. Fast service too!” “Great work- good guy- Nathan.” “Nathan was very patient.” “Even though Andrew was on a very tight schedule, he remained until I was satisfied with my boilers performance.” “Completely satisfied.” “Kristina is so awesome!” “Very well done, thank you” “Very courteous and professional” “WOW! He was so kind, polite, respectful, nice and nice customer service phone representative, ROCK!!!” “I was so impressed that we joined the Ben Society Maintenance club. Exceeded expectations” “Very informative and courteous. A pleasure to work with” “It was freezing out and Alan was more than willing to do the work outside-totally our decision. Very!” “Andrew was very helpful, knowledgeable and through” “Tim is an outstanding representative for your company. Very personable and professional” “Very friendly and prompt service” “Nathan was excellent he went through all your material and was very respectful at all time. Great Job!!” “Sergio is a good addition to your work force” “Tim is very personable and informative” “Sergio was polite, informative, hard working and respective” “Employee very friendly and helpful” “Appreciated the prompt respectful service” “You continue to provide first class service and quality materials and workmanship, Thanks!” “Your plumber was very knowledgeable and explained all the procedures he did very nicely” “Rick was very polite. Explained work done and why it was done” “Great service, friendly employee” “Sergio did a very nice job. Very informative and respectful” “The work was nicely done” “Nice guy, Good work” “Drew was friendly, informative; he had a great honest feel about him” “Good Experience” “Very neat” “Sergio was very professional” “Our toilets have bee an annoyance and concern for several years—what a relief to have them fixed!” “Technician excellent” “We had Tim S. twice and very pleased” “Great work and super customer service, we are very happy with results” “Todd was very friendly” “The Best Plumbing work that I have ever had, Traiten was excellent” ‘Tech was very competent would not give up until he solved the problem. We are grateful for having his service” “I appreciate the promptness and efficiency, Your tech represents you well” “Michael knew exactly what to do and did it-Prompt service. Thank you” “Great Service” “Excellent” “We will request Michael, his service is highly commendable. We are very satisfied with his work” “Your plumber was excellent. Very pleasant and courteous. Did a very good job, very knowledgeable” “I have more work that needs to be done and I will be sure to ask for Rick” “Ed’s a good asset to you company” “I am very impressed with the service” “Tim S. is very knowledgeable-very good at what he does-great attitude and personality” “Nathan was very professional and courteous” “Knowledgeable and helpful phone representative person, very competent service tech” “Nathan was great! Professional, knowledgeable, respectful, kind, and he did an awesome job! Thank you”
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